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We value your trust and understand that your personal information is important. This Privacy Policy explains how SANJAY GANDHI COMPUTER SAKSHARTA MISSION (SGCSM) collects, uses, and protects your personal information when you use our website www.sgcsmindia.org, mobile application and m-site (hereinafter referred to as the “Platform”).
By visiting the Platform, providing your information or availing our product/service, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions. If you do not agree, please do not access or use our Platform.
When you use our platform, we collect and store the information that you provide to us. You can visit or browse the platform without telling us who you are or giving personal details. But when you share your personal information with us, you are no longer anonymous. Some information is required to use certain services, while some is optional. If you do not want to provide certain information, you can choose not to use those specific services or features. We may track your shopping behaviour, preferences, and other details you provide on our platform. This helps us understand our users better and improve our services. We may also collect information like:
The website link you came from. The website link you visit after leaving our platform. Your browser details, your IP address, when you create an account or make a transaction, we may collect personal information such as: Name, Email address, Phone number, Delivery address, Payment details (credit/debit card or other payment methods) Some parts of the platform can be used without registering, but activities like placing an order or using certain services require registration. We may also use your contact details to send you offers and updates based on your interests or previous purchases. If you post messages in forums, chat rooms, feedback sections, or use voice commands to shop, we may collect that information. We keep this information to help with customer support, solving disputes, and fixing problems, as allowed by law. If you send us emails, letters, or other personal messages, or if other users send us information about your activities, we may store this information in your user file.
This information may be provided to SANJAY GANDHI COMPUTER SAKSHARTA MISSION (SGCSM) or its business partners that allow you to earn or redeem rewards when purchasing goods or services. We may also collect details about your transactions on our platform and partner platforms. If a third-party partner collects your personal information directly, their own privacy policy will apply. SGCSM is not responsible for their privacy practices, so you should read their privacy policy before sharing your information.
We use your personal information to provide the products and services you ask for. If we use your information for marketing, we will give you the option to opt out. Your information helps us: Process and deliver your orders, help sellers and partners complete transactions, improve customer experience, solve problems and disputes, Keep the platform safe and prevent fraud, collect payments, understand customer interest in products and services, inform you about offers, updates, and services. Personalize and improve your experience, Enforce our terms and conditions. With your permission, we may access your SMS, contacts, location, and device information. We may also ask for documents like PAN, GST number, government ID, or KYC details to: Check eligibility for certain products or payment/credit services, Issue GST invoices for
business purchases, improve your experience and provide access to more services.
If you do not give consent for this information, some services may not be available to you. To improve our services, we collect and analyze information about how users interact with our platform. We may use your IP address to identify you, fix server problems, manage the platform, and understand general user demographics. Sometimes we may invite you to take optional surveys conducted by us or by a third-party research agency. These surveys may ask about:
Personal and contact information, Date of birth, Demographic details (like zip code, age, or income) Interests, lifestyle, and household details, buying behaviour and preferences, some surveys may include voice or video recordings, but participating in them is completely voluntary. We use this information to improve our platform and show you content and offers that match your interests.
We use data collection devices such as "cookies" on certain pages of the Platform to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. Cookies do not contain any of your personal information. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline/delete our cookies if your browser permits, although in that case you may not be able to use certain features on the Platform and you may be required to re-enter your password more frequently during a session. Additionally, you may encounter "cookies" or other similar devices on certain pages of the Platform that are placed by third parties. We do not control the use of cookies by third parties. We use cookies from third-party partners such as Google Analytics for marketing and analytical purposes. Google Analytics help us understand how our customers use the site.
We may share your personal information with our partner companies and related organizations to provide you with their services, such as payment options like IGCSM Pay Later. These partners may also share your information with their business partners to offer you products or services, unless you choose to opt-out.
Sometimes we may share your information with third parties such as sellers or business partners.
This may be necessary to:
Provide our services to you, complete your orders, improve your experience, collect payments, get feedback about products, Do research or surveys
Follow legal rule
Support marketing and advertising, Analyze data, provide customer service, Prevent or investigate fraud or illegal activities We will not share your personal information for marketing or advertising without your permission.
We may also share your information if required by law, such as responding to court orders, legal requests, or helping law enforcement agencies. If our company merges with or is bought by another company, your information may be transferred to that company. In that case, the new company must still follow this Privacy Policy to protect your personal information.
Our Platform may provide links to other websites or application that may collect personal information about you. We are not responsible for the privacy practices or the content of those linked websites.
We maintain reasonable physical, electronic and procedural safeguards to protect your information. Whenever you access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to our security guidelines to protect it against unauthorized access. However, by using the Platform, the users accept the inherent security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their account.
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications after setting up an account with us. If you do not wish to receive promotional communications from us then please login into the Notification Preference page of Platform to unsubscribe/opt-out.
We use third-party advertising companies to serve ads when you visit our Platform. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
We do not knowingly solicit or collect personal information from children under the age of 18 and use of our Platform is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are under the age of 18 years then you must use the Platform, application or services under the supervision of your parent, legal guardian, or any responsible adult.
We retain your personal information in accordance with appliable laws, for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse or if required by law or for other legitimate purposes. We may continue to retain your data in anonymised form for analytical and research purposes.
By using our platform or sharing your information with us, you agree that we can collect, use, store, and process your information according to this Privacy Policy. If you give us personal information about someone else, it means you have their permission to share it and allow us to use it as described in this policy. By providing your details on our platform or partner platforms, you also agree that we and our partners may contact you through SMS, messaging apps, phone calls, or email for the purposes mentioned in this Privacy Policy.
Please check our Privacy Policy regularly for any updates. We may change this policy from time to time to reflect updates in how we handle information. If there are important changes, we will inform you by updating the date on the policy, posting a notice on our platform, or sending you an email if required by law.
If you not agree with SGCSM /Sanjay Gandhi Computer Sanksharta Mission that you can write a email to data@sgcsmindia.org for cancellation of your application. If you give franchise from your institute then your franchise will be cancelled without any notice. If you issue your certificates by creating your website or you issue the certificate using the name of SGCSM or SGCSM Code or Logo.
Once you made payment for franchise activation it’s not refundable in any case. Payment made for student registration fee also not refundable.
A. The Distance form One Institute to another will be 6 Kilometres inside the Village & 2 kilometre in the Urban area. Confirm that there are no Other Study Centre in your area before sending the registration form. If found, the 2nd Centre franchise will be cancelled & no more amount will be refunded. If a Centre wants to expand is Distance, it can call the given Number and get all Information. If any of our study centre is running in any location, no centre can open a centre with the same name till its 6 kilometres. If anyone is found doing this then the 2nd centre will be closed forever. If any study centre steals any registered trademark and uses it, then its centre will also be closed without any prior notice. If you have taken a franchise from SGCSM and are working with another franchise, or if SGCSM opens another franchise in your location, the distance rule will no longer be applicable in your area.
B. If you Centre (Branch Name, Centre Name) is Registered with the name of SGCSM, then you Can’t Work from Taking Franchises someone else by this Name & no one can register any type of any other Institution/organization by this Name. If anyone found to do so, Legal Action will be taken against him.
No one can issue their certificates in the name of SGCSM, all the certificates that will be issued by the head office & You also cannot issue your own certificate using the name of SGCSM (If anyone is found doing this, legal action will be taken against him.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Grievance Officer
SANJAY GANDHI COMPUTER SAKSHARTA MISSION(SGCSM)
E-199 A, Street No. 70 , Mahavir Enclave Part-III
New Delhi – 110059
Cont.: 8920206335
Email: infosgcsm@gmail.com
Queries
If you have a query, issue, concern, or complaint in relation to collection or usage of your personal information under this Privacy Policy, please contact us at the contact information provided above.
